Ratings & Reviews

Overall Rating

5
(12 reviews)
83.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Lameka J. - |Recommended: YesYes — Yes
response from property -Thank you for the 5 star review!
submitted by Mary (. - |Recommended: YesMy Backyard Is Awesome. — You’ll miss it if you don’t look for it. It’s a nice hidden chill spot. My backyard is Lawson Fork Creek and the River Birch Trail. It’s a beautiful view. The manager that helped me was awesome, she kept me up to date on everything I needed to do and was able to answer my questions without hesitation. Keisha is a pleasure to work with. I know I have neighbors, but I don’t hear them, the walls seem pretty solid. Overall I would recommend checking this spot out. The trail is beautiful.
response from property -Thank you so much for your wonderful and detailed review! We’re thrilled to hear that you’re enjoying the peaceful atmosphere, beautiful surroundings, and the views of Lawson Fork Creek and the River Birch Trail. We agree that the natural setting is a special part of our community! We’re also so happy to hear that Keisha provided such a positive experience and was able to make your move-in process smooth by keeping you informed and answering your questions. We’ll be sure to share your kind words with her. Thank you for recommending our community and for being a valued resident. We’re grateful to have you here and hope you continue enjoying everything our community has to offer!
submitted by Tomisha P. - |Recommended: NoPoor — Poor maintenance
response from property -Thank you for your 5-star review! We truly appreciate your support and are glad to hear that you’ve had an overall positive experience in our community. We also appreciate you sharing your feedback regarding maintenance. We are always looking for ways to improve and provide timely, quality service for our residents. Your feedback is valuable, and we encourage you to reach out to our office if there are any outstanding concerns we can assist with. Thank you for being a valued resident!
submitted by Jeffery S. - |Recommended: YesHome — Excellent
response from property -Thank you for your 5 star review!
submitted by Samantha B. - |Recommended: YesTrailside On Main — I absolutely love my families new home Ziba was amazing and went above and beyond helping us through viewing, applying and moving in. The process was quick and streamlined and easy ziba communicated with me the entire time, and explained everything to me thoroughly.
response from property -Thank you so much for your wonderful review! We’re thrilled to hear that you and your family are loving your new home. We’re especially happy to hear that Ziba provided such an amazing experience and went above and beyond throughout the entire process. We’ll be sure to share your kind words with Ziba—she will truly appreciate being recognized for her dedication and commitment to making your move-in experience smooth and stress-free. Clear communication and helping our residents feel confident throughout the process are very important to us. Thank you for choosing our community as your new home. We’re excited to have you and your family as part of our community!
submitted by Gloria M. - |Recommended: YesGloria Morris — Haven't quit move in yet but know I will like
response from property -Thank you for sharing your feedback! We’re excited to welcome you to our community and are happy to hear that you’re looking forward to your move-in. We hope you enjoy your new home and have a wonderful experience with us. Please don’t hesitate to reach out if you have any questions or need assistance as you get settled. We’re here to help!
submitted by Indiana E. - |Recommended: YesMoved In Hillcrest Townhomes — Hello, when I moved in the unit was not clean.Also, I noticed the kitchen sink has a minor leak.
response from property -Thank you for taking the time to share your feedback and for your 4-star review. We appreciate you letting us know about your move-in experience and the concern regarding your kitchen sink. We’re sorry to hear that your home was not fully prepared to your expectations upon move-in. We want our residents to feel comfortable from day one, and we encourage you to reach out to our office so we can review the cleaning concerns and ensure the sink leak is addressed. Thank you again for sharing your feedback. We appreciate having you as a resident and the opportunity to continue improving your experience in our community.
submitted by Temitope O. - |Recommended: YesPeaceful And Centered To Every Part Of The City. — The property s located a stibe throw to every thing that matters. Very good for families
response from property -Thank you for your wonderful review! We’re happy to hear that you appreciate our convenient location and feel that our community is a great place for families. We truly appreciate your feedback and are grateful to have you as part of our community. Thank you for choosing to call us home!
submitted by Harold W. - |Recommended: YesHillcrest Resident — Great place to live great place to start
response from property -Thank you so much for your kind review! We’re happy to hear that you’re enjoying your experience and that you feel our community is a great place to live and a great place to start. We appreciate you choosing to call our community home and are grateful to have you as a resident. We look forward to continuing to provide a positive living experience!
submitted by Shana M. - |Recommended: YesJust Moved In — Area seems to be nice, trash piled up from previous tenant and needs landscaping
response from property -Thank you for taking the time to share your feedback and for your 4-star review! We’re glad to hear that you’re enjoying the area and see the potential of our community. We appreciate you bringing your concerns regarding the trash left behind from the previous resident and landscaping to our attention. Maintaining a clean and welcoming environment is important to us, and we will continue working to address areas that need attention. Thank you for being a valued resident and for sharing your experience. We appreciate your feedback as we continue making improvements throughout the community.
submitted by Cristian C. - |Recommended: YesGreat Apartments — Very great place to live in the spartanburg county
response from property -Thank you so much Cristian, we appreciate your kind review!
submitted by Alexis W. - |Recommended: NoResident For Four Years — Tried of all the different management companies coming and going no one stays and maintenance doesn’t do regular inspections of the property to make sure everything is working properly
response from property -Thank you for taking the time to share your feedback and for your 4-star review. We understand that frequent management changes can be frustrating, and we appreciate your patience as we continue working to provide consistency and a positive resident experience. We also appreciate your feedback regarding property inspections and maintenance. Regular attention to the community and addressing concerns proactively are important, and we will continue working to improve our processes. Thank you for being a valued resident and for sharing your thoughts with us. We appreciate the opportunity to continue making our community a great place to call home.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Trailside on Main, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Trailside on Main, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose